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Refund Policy

This policy is applicable in the following areas:

1. Functions
2. Sailing School Courses

Functions

Tentative Booking

A tentative booking will be held for up to fourteen (14) days. If after fourteen (14) days the event is not confirmed, Royal Queensland Yacht Squadron may release the booking hold without notice.

Confirmation of Booking

A minimum deposit of $500.00 is required to secure bookings. Upon receipt of the deposit, booking form and signed copy of the terms and conditions Royal Queensland yacht Squadron will forward a confirmation letter. The deposit will be deducted from the final account.
All cancellations must be advised in writing. Where a client cancels a booking within twelve (12) weeks of the confirmed date Royal Queensland Yacht Squadron will retain the deposit. A cancellation fee will apply and be payable to the Royal Queensland Yacht Squadron in addition to the deposit being retained if the function room is not rebooked.
The deposit will be refunded where the booking is cancelled in writing more than twelve (12) weeks before the confirmed date.

If the function is transferred to another date six (6) months prior to or after the confirmed booking date a transfer fee of $500.00 will apply. This transfer fee will be refunded if/when the original date is rebooked.

Sailing School Courses

Bookings

Bookings are to be accompanied by the prescribed course fee. A booking is not confirmed until payment has been received.

Receipt of payment does not confirm that the course will be conducted. The Sailing School reserves the right to cancel or substitute a course at any time.

Cancellations

Bookings can be cancelled prior to one (1) week prior to commencement of the course and a full refund of the course fee will be made.

For bookings cancelled less than one (1) week prior to forty eight (48) hours before commencement of the course 50% of the course fee will be refunded.

Please click here for terms, conditions and cancellation policy of yachting courses

No refund will be given for cancellation received less than forty eight (48) hours prior to the course or for non-attendance at the course.

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Royal Queensland Yacht Squadron Limited
ABN: 250 539 892 72

578 Royal Esplanade, Manly, Q 4179 | PO Box 5021 Manly, Q 4179
Phone: +61 7 3396 8666 Fax: +61 7 3393 4100
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